Luxury Hotel
Frequently Asked Questions

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Check-in time is 14:00 and check-out time is 12:00. For early check-in or late check-out requests, please contact the reception. It may be provided free of charge or for an additional fee depending on availability.
Cancellations made 72 hours before your reservation are completely free. For cancellations within 72 hours, the first night fee will be charged. Different rules may apply for special periods and campaigns.
Unfortunately, pets are not accepted in our hotel. However, we can provide information about reliable pet boarding facilities nearby.
Yes, we offer 7/24 VIP vehicle transfer service from all Istanbul airports (IST, SAW). You need to specify your transfer request during reservation or at least 24 hours in advance.
Yes, our hotel has an indoor parking lot. Parking is free for our accommodation guests. We kindly ask you to indicate your parking need before your reservation.
Children aged 0-6 can stay for free. Children aged 7-12 stay with a 50% discount. A baby cot and child bed are provided free of charge in our family suites.
We accept cash, credit card (Visa, MasterCard, American Express), bank transfer and online payment. You can make secure online payment for all rooms.
The fitness center is free for all guests. Spa treatments are paid and discounts may be applied depending on your accommodation package. Pool usage is free.
Yes! We offer professional organization services for weddings, engagements, birthdays, corporate meetings and other special events. Please contact our events department for detailed information and price quotes.
We offer free Wi-Fi service at 100 Mbps download and 50 Mbps upload speed throughout the hotel. Uninterrupted internet access is available in all rooms and common areas.

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Grand Luxury Hotel

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